Billcom Consuting was created in 2007 to address an important need of System Integration in Africa , Middle East and Europe Geo-markets, especially on the following domains :
Customer Relationship Management (CRM)
Customer Care and Billing systems (CCBS)
Provisioning and Mediation
Interconnect & Fraud Management
Since it's creation the number of employees doesn't cease to grow. Our consultants present a very high level of expertise in BSS applications, helping our customers to control their business and improve services they provide. Billcom Consulting works with major system integrators, helping them to provide state of the art systems to their customers.We have a proven experience in integrating various well known systems and products, providing great flexibility based on standards and reducing total project costs.
Solutions
Billcom Consuting provides innovative and flexible solutions to fit customer needs. Our solutions are typically based on fully SOA architecture enabling the system to rapidly adapt to internal or external changes and to minimize back-end coupling dependencies. We operate in the wide area of telecom market ranging from basic training to fully integrated OSS/BSS applications.
Expertises
Billcom Consuting has a proven experience on well known critical telecom pojects like voice/data convergence, realtime prepaid/postpaid convergence, business sales and order automation . Indeed we have invested and composed a team of professionals with a high level of expertise on major products
Visions
The core of our strategy is to have 100 % customer's satisfaction by focusing on the following keys :
Get close to the customer to understand his concerns.
Build strong relationships and gain customer confidence.
Flexibility and quality assurances for service delivery.
Full support and high involvement are major assets for telecoms market.
Methodology
To better serve you , we are always thinking about re-engineering the core business process through our methodologies starting by defining strategic goals to reach target achievement,reduce total costs and minimize implementation time frame.
Services
Consulting
Software
Training & Support
Data migration
We offer business and solution consultancy services including product customization, migration, integration and performance tuning on the following area :
CRM
- Rich CRM Features
- Real front office system and single customer view
- Sales automation and marekting campain management.
- Coordinated business processes, business rules, decision support.
Billing
- Voice – Data – Content Convergence
- Prepaid and Postpaid Convergence
- iX Architecture driven from SOA and webservices
- Multi-Company Support
- Multi-party charging
- Wholesale and Business Partner handling
Our custom software solution and VAS applications are addressed to all industry such as telecom, insurance company and banks. Our development are based on well known standards and framework to ensure flexibility, quality of delivery and reduced total cost.
We always focus on application life cycle management from analysis to maintenance.
BPM Gateway : Business Process Management Gateway
Improve / Normalize / Orchestrate the streams between your S.I components
-Workflow engine compatible with the BPMN 2.0 standard
-Single repository for all your business processes
-Module BAM (Business Activity Monitoring): monitoring, retry, restart, …
-High availability
Training :
Whether your staff requires beginner, intermediate or advanced training on Billing(BSCS iX), CRM( MS CRM 4) or Provisionning(KPSA), our training team could help you with whatever you need.We provide on-site or in customer site training session. Please contact us for more details.
In addition, at the closing of each project, we ensure that customer's internal staff is able to manage system operation by providing them the needed documentation and organizing handover training.
Support
We provide careful ongoing monitoring services after the system goes live in order to maintain system quality and production support.
Our support team is able provide you with a rapid solution in case of critical problem.
Support services could be done by email , phone or on customer site.
Data migration is a very complex task. Today we present the best practices that will help you to carry out this process properly.
Develop data migration, transformation and synchronization processes.
Our data migration solutions are based on Informatica, SSIS and Talend ETLs.
In support of our enterprise data migration services and global data services solutions, Billcom Consulting also offers expert technical and consulting services to help companies to choose the right solution, create data migration strategy and Implement a risk management strategy
Clients
Partners
